A/R MANAGEMENT

acb has the expertise and resources to help manage your active receivable. We work thousands of pre-charge off accounts (especially small balances) for our customers so that they can focus on more productive accounts and tasks. This can range from Payment Plan Maintenance to full-scale Early Out programs.

Payment Plan Maintenance – Thousands of payment plans are trusted to acb professionals by our clients. This is one of our most beneficial, cost effective and popular services. We take over your payment plans, generate and mail all monthly statements, take all inquiries and calls, and most importantly – diligently work the accounts that fail to make their scheduled monthly payment. Our maintenance program is extremely effective and prevents thousands of accounts from defaulting, saving time, money and headache down the road.

1st Party / Early Out Services – acb currently works over $45 million dollars in Early Out Inventory for clients around the United States. Our Operations staff and IT staff can quickly and seamlessly design, test and implement a solution that is staffed properly and delivers a superior early stage recovery platform. As a direct extension of your office, we fully understand what it takes to deliver a quality program that makes you look good, protects public relations and generates cash recoveries. With the cost of full time employees, recovery systems, predictive dialers, and reporting tools all spiraling upwards, Early Out can be a huge resource and economic benefit.

Inbound Customer Service - Utilizing secure VPN technology, our staff can work through your PFS or customer service system from our site, giving your customers and patients seamless service.  With the cost of FTE's, benefits and associated costs all spiraling upwards, we can quickly provide a practical solution to accomodate your CS volumes. 

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